Feliz Privacy Statement

 

We take our customers privacy seriously and we will only collect and use your personal information as outlined below.  Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

 

Collection of Personal Information
Feliz Hong Kong Limited does not sell, share or trade customers personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group for internal use only.

The personal information we collect from you will be used in some or all of the following ways: 

  • To deliver the products you have purchased from Feliz Hong Kong Limited.

  • To update you on the delivery of the product and for customer support purposes.

  • To provide you with relevant product information.

  • To process your orders and to provide you with the services and information offered through our           website and which you request.

  • Further, we will use the information you provide to verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

Disclosure of Personal Information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Feliz Hong Kong Limited website. In exceptional circumstances Feliz Hong Kong Limited may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Feliz Hong Kong Limited is committed to complying with the Privacy Act and the National Privacy principles. 

Changes to the Privacy Policy
Feliz Hong Kong Limited reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. 

 

Complaints about breaches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at theplayingforest@gmail.com

visit us

Tel : 852 - 8108 8090

Email : felizhongkong@gmail.com

907, Silver T2,

Canton Road, Tsim Sha Tsui,

Kowloon, Hong Kong.

WhatsApp : 852 - 9733 6093

FB : felizhongkong

IG : feliz.the.playing.forest

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